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Returns & Exchanges
If you are not completely satisfied with your purchase, we offer a 30-day return policy for items in their original, unopened packaging with all security seals intact.
1
Initiate Request
Visit our online return portal with your order number and email address to start the process.
2
Inspection & Approval
Ensure the hair has not been worn or removed from the hygiene ties. Return shipping labels will be provided for approved requests.
3
Pack & Ship
Securely pack the items in their original box and drop the package off at any authorized carrier location.
4
Receive Refund
Once received and inspected at our warehouse, your refund will be processed to the original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing